Fraktpolicy

This Shipping policy is applicable for orders from the United Kingdom. This policy is intended to ensure that you are fully aware of our shipping policies and procedures. By placing an order at this store, you agree to the guidelines contained herein.

SHIPPING COST :

  • Free Shipping

TRANSIT, HANDLING AND ORDER CUT OFF TIME

  • Order handling time is 1 to 2 business days 
  • Generally, shipments are in transit for 2 to 3 Working days  
  • The Delivery time is 3 to 5 Working days
  • Order cut-off time will be 03:00 PM UK (GMT)

Carrier & Tracking Information:

We use Royal Mail as our shipping carrier. Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. This tracking number will be activated within 24 hours. You can easily track your Order here.

Change of Address:

If you need to update your shipping address, please contact us at  info@brownandthompson.com or call us at ‪‪+44 7403 650919‬‬ (Whatsapp) within 24 hours of placing your order. Please note that we cannot change the shipping address once your order is in transit.

Customer Support:

We’re here to assist you! Reach out to us during the following hours:
Support: Monday - Friday: 9:00 am - 6:00 pm 

Contact Us:

Phone: ‪‪+44 7403 650919‬‬ (Whatsapp
Available Monday to Friday Monday - Friday: 9:00 am - 6:00 pm 

Email: For any questions or inquiries, email us info@brownandthompson.com

Notes:

Delivery times may vary due to external factors such as public holidays, weather conditions, or courier delays.